Hiring a cleaner lets you get those boring, tedious tasks out of the way and put your time to better use (like a Sunday morning yoga class.) But how can you find the best one? Here are our best tips to ensure you get the right person.
1. Is the cleaner insured and have they undergone a security check?
Insured means they are covered if anything might happen. Ask to see their Certificate of Liability Insurance to prove that you and their employees will be covered in case of any mishap.
2. Does the cleaning company have cleaning terms and conditions?
When you have someone entering your home, in your employ, you won’t want to leave anything to chance. Make sure that the cleaning services you are asking for are clearly detailed and that the prices are included.
3. Will I have the same cleaner each time?
Having the same person cleaning your home each week will ensure that the job is being done appropriately and that there will be less chance of a miscommunication of the duties as well as a better continuum of services. Some cleaning companies will let you book the same cleaner each time, this is great as you will feel comfortable with this person around your house.
4. What is the price?
Insist on a set price so that there are no surprises when the bill comes. Make sure you ask whether they are going to increase their fees the next time you come out, or if they charge extra for services such as oven cleaning or exterior window cleaning? There are now online, fixed-pricing booking platforms for home services. They will also allow you to pick and choose which extra options you would like and exactly how much they will cost.
5. Will the cleaner provide their own equipment and supplies and/or are they willing to use my preferred cleaning products?
If they will be using your equipment, you will want to know what will
happen if they break it. Will they replace the equipment, have it repaired or require you to replace
it? If you prefer that the cleaning supplies be all eco-friendly or unscented then you may be expected
to provide the necessary products, and even pay a little more for the extra effort that some green
6. Do you have a satisfaction guarantee?
Will they provide a cleaning checklist for you at each visit? It is difficult to know if a job has been performed well when you don’t know what they were doing. By having a checklist, you can inspect the quality of the work done and assess if it is what you were expecting. Remember, you are paying for a service and deserve to get the best possible outcome for your money, therefore insist on a guarantee of satisfaction or some policy that will ensure a good working relationship.
HomeTask is the most convenient platform for booking a home cleaner. Book now with our simple online booking platform with fixed pricing, set your frequency and pay through our safe online payment gateway. All of our work comes with a customer guarantee satisfaction.